Ask to see, fix or delete your data
Use the privacy request form, or Privacy & security in your account.
You can ask Sent by Moe for a copy of your data, to correct it, or to delete it. You can also opt out of selling or sharing. Requests are free.
Steps
- Go to the privacy request form.
- Choose what you want.
- Enter the email address the request is about.
- Confirm it is you with the code sent to that email.
In your account
- In the app, businesses open Settings, then Account, then Privacy & security. It has Privacy request, Get a copy of my data and Correct my data.
- On the website, sign in to your portal and open Privacy & security.
What deletion leaves in place
Signed agreements and invoices stay for seven years because contract and tax rules require it. Your address goes on a do-not-email list so no email is sent to it by mistake.
More: privacy notice and Data retention.
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Still need help?
More in Account and privacy
- Sign in with an email codeThere is no password. Moe emails you a 6-digit code.
- Change your sign-in emailChange it on the Card tab, then confirm with a code sent to the new address.
- Delete my accountClose your account under Privacy & security.
- Do not sell or share my infoOpt out on the Do Not Sell page, or in your account.
- Private profilesA private card is seen only by you, Moe and the businesses Moe lets see it. Moe makes it public.