Skip to content

Why is a screen locked?

Some screens open as you use Moe. A locked screen says what opens it.

Some screens open as you use Moe. A locked screen tells you what opens it.

While Moe reviews your listing

Network, Offers, Leads and Stats show a lock card: "Moe is reviewing your business. This opens once you're approved." Your card in Settings stays open.

After Moe approves you

A locked screen names what opens it, like Add a photo, with a button to that spot.

Keep building your card

  1. Tap Keep building your card on the lock card.
  2. Your card opens in Settings. The list shows what's left. Tap a line to open that spot.
  3. Paying opens sentbymoe.com. Everything else stays in the app.

What opens what

  • Network, invites, introductions and Log an action: a photo or logo, your line of work, a spot on a mailer, and the community rules.
  • Being seen in Network: a photo or logo and your line of work. Without both, other businesses do not see your card.
  • Book a 1-2-1: the Network steps and your hours.
  • Message a business: the Network steps and a phone and the email people see.
  • Your posts in Network: the Network steps and a social account shown in Network.
  • New offer: a photo or logo. Post an event and Instant reply: a phone and the email people see.
  • Rooms: meet someone in a 1-2-1, and both of you say you met.
  • Offer numbers: an offer live on your card. Mailing results: a mailer you were on has mailed.

A screen that opens stays open. Getting on the mailer (applying, agreeing, paying, Get a spot, a bid) does not wait on any of these steps.

Still stuck?

Open Settings, then Help, and tap Open a request.

Did this help?

Still need help?

Open a request

More in Getting started