Why is my card not in the town's directory?
A town's directory shows businesses with a paid Issue there now or coming up.
A town's directory and search show a business while it has a paid Issue for that town, in mailboxes now or coming up. After your last paid Issue has mailed and its month is over, your card leaves that directory. Buy another Issue for that town and it is back. Your card and account stay as they are, and other businesses in the app still see you.
Did this help?
Still need help?
More in Common questions
- How much does a spot cost?Each town has its own price per spot, per Issue.
- When does my mailer mail?An Issue is ready to print once the businesses on it cover the cost of the mailing.
- How does the center bid lower my price?A center-square bid can lower every other spot's price for that Issue.
- How do I get on the mailer?Join, wait for Moe's approval, then Get a spot and pay on sentbymoe.com.
- How do I pay?By card on sentbymoe.com. The app opens the Review and pay page.