See your invoices and payment status
Your portal lists your agreement and invoice with their status.
Your portal shows where you are.
Where to look
- On the website, sign in at sentbymoe.com/portal and look at My agreement.
- In the app, open Settings, then Account, then Agreement & billing.
What it can show
- Ready for you to review and pay. The link is in your email, or use the Review and pay button.
- Signed by you. Waiting for Sent by Moe's countersignature.
- Fully signed.
- Invoice with its number and status.
- Payment received — thank you.
- Download my agreement (PDF). Your signed agreement.
In the app, Read your agreement opens the agreement itself, and Share the signed copy gives you the PDF once it is signed. Paying is the one step that opens sentbymoe.com.
Event orders
A ticketed event shows its order status on the event row, with the invoice number and status.
Keep in mind
Signed agreements and invoices are kept for at least 7 years, as contract and tax rules require. See Data retention.
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More in Payments and invoices
- How to payPay on sentbymoe.com. The app opens the Review and pay page for you.
- Pay an invoiceOpen the pay link from your invoice email or your portal.
- What the charge says on your statementThe line on your card or bank statement includes SENT BY MOE.
- Payment methodsPayments are made by card on a Stripe checkout page.
