What the charge says on your statement
The line on your card or bank statement includes SENT BY MOE.
When you pay by card, the line on your card or bank statement includes SENT BY MOE.
Where the name shows
The line appears on your card or bank statement for each payment made on sentbymoe.com. Event orders and listing payments use the same line.
Not sure which charge it is?
- Sign in at sentbymoe.com/portal.
- Compare the date and the invoice number in your agreement section.
Still not sure?
Open a request on the Support page. Include:
- The date of the charge.
- The last four digits of the card.
- The business name.
Do not send the whole card number.
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Still need help?
More in Payments and invoices
- How to payPay on sentbymoe.com. The app opens the Review and pay page for you.
- Pay an invoiceOpen the pay link from your invoice email or your portal.
- See your invoices and payment statusYour portal lists your agreement and invoice with their status.
- Payment methodsPayments are made by card on a Stripe checkout page.
