How to open a support request

You can ask Moe for help from the app or from the website.

In the app

1. Businesses: open Settings, then Help. Neighbors find Help under More.
2. Tap Open a request.
3. Pick what it is about, add a subject and your message, and tap Send request.

A confirmation email comes to you. Reply to that email to add to your request. Signed-in businesses see replies under Your requests.

On the website

1. Go to sentbymoe.com/support.
2. Use the email address shown on that page.
3. Write what you need in plain words.

Other places

• To report a listing, event or offer, use Report this listing on the business page or in the app.
• To see, fix or delete your data, use the privacy request form.
• To list a business, use Join.

Not sure what to include? See What to include in your request.