Privacy & security

Your data, your choices, and the rules

Your data

• Privacy notice: what we collect and why.
• Data retention: how long we keep each thing, and how it is deleted.
• Privacy request: get a copy of your data, correct it, or delete it (and close your account).
• Do not sell or share my info: turn off ad cookies in one step.

Cookie preferences

Your account

Businesses and organizations: sign in at the business sign-in page or the organization sign-in page to change your sign-in email, see your agreement, or close your account. In the app it is all under Account settings, then Privacy & security.

Rules

• Terms of use
• Content policy: what may be posted and how to report something.
• Referral program terms
• Accessibility: how the site works for everyone, and how to tell us when it doesn't.

How we keep it safe

• No passwords to steal: you sign in with a one-time code emailed to you, good for 10 minutes.
• Everything travels encrypted (HTTPS only). Card payments go straight to Stripe; we never see card numbers.
• Your data is locked to Moe's own servers; the website and app can only reach it through checked requests.
• We delete what we no longer need, on a schedule (see Data retention).

Found a security problem? Write to moe@sentbymoe.com with "Security" in the subject.